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Central Houston Nissan


2901 S Loop W, Houston, TX 77054 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (3) No (6)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
From 5-star to 1-star
Written by Jack C on 03/15/2024
If you want to learn how to turn a 5-star review and a lifelong customer into a 1-star review everywhere and a never-coming-back customer, Central Houston Nissan is the right place. I was mailed a giveaway saying that I won money, and I even called to verify and they told me it's real. When I arrived, I kept confirming if this is real, and they kept saying yes, until it wasn't! I was told that it was too late to claim the prize, even though I had called to verify. If you can't even keep a simple promise, I can't imagine what other lies are you presenting to other customers. I seriously was going to consider my next vehicle here, but if you don't ever want my business, there are plenty of places that will. I have zero trust in this dealership now and will tell everyone that I know not to come here for anything. I am leaving a 1-star review everywhere that I can.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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James Adams on 03/19/2024
Dealer Response
Hi Jack C, thank you so much for your comments about Central Houston Nissan! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback.
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