Central Houston Nissan

If customer satisfaction matters, then you might reconsider doing business with Houston Central Nissan. Their aim is to make a sale even if it will hurt the customer badly. I went there recently window shopping and as if I was hypnotized, I traded in my vehicle for another from this dealer I later found the price was over inflated and without the car history being revealed. I discovered that a car that was listed on their website for $29k was sold to me at $35k plus other charges. They added stuffs like Houston Central prep $5,995, market adjustment $4,995 and so many other things that ballooned the total cost for the vehicle to almost $51k. Paying such an amount for a 2019 Cadillac XT4 with 35K miles is a total rip off. The Carfax also showed that the vehicle had a prior accident that was not disclosed during the transactions. They lied to me my credit was good for a better rate, but I later discovered a high interest rate of over 16.51%. I tried returning the vehicle the next day after determining that I was ripped off, but they refused to take it back. I tried to resolve this to the extent of speaking with the CEO but to no avail. So, I left the car in their showroom anyway, but guess what? They drove it back to my driveway without any notification till now. I instructed the financing institution not to make the payment, but they erased part of the contract I signed and got another bank to fund the payment. I have instructed my attorney to take them on but would like to warn potential customers, especially inexperienced buyers. This dealer will stop at nothing to sell you a vehicle that you may live the rest of your life paying for. I feel robbed by this dealer. Please, don’t be deceived by the 5 stars ratings you see. This could be their own folks.