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Central Houston Nissan


2901 S Loop W, Houston, TX 77054 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (3) No (6)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Lies
Written by cat on 07/20/2021
The sales people are nice. However, the car that was supposed to be reliable and make it, did not. The maintenance light started coming on day 2 after I bought the car. They do not refund your money nor will they take the car back. They took it back to service to fix. Then when I left with the car the maintenance light came on again, which means they did not fix it. It is a shame that they even had this car to sell knowing it has a problem. I have not had this car for 3 days and I have to take it back again to the dealership. I am missing work because of a bad used car. I just asked for my down payment back and to cancel the contract. The bank has not even processed the loan yet. They only care about getting their commission.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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James Adams on 07/22/2021
Dealer Response
Hi Cat, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.
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