Gillman Honda of Houston Southwest
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Dealership Sales Review
sales Rating
Poor Experience
Written by 05/28/2012
onI went to the Honda dealership knowing exactly the make, model and color I wanted. The salesman mislead me into believing the car I wanted was on the lot when in actuality it was not. I feel being a female and alone at the time may have had something to do with their decision to be dishonest with me. I also feel the salesman and manager may have felt that if I test drove one similar, through excitement, I might buy the test driven car instead. However, through the Edmunds.com website, I had all of the available information with me and I could not be deterred from what I wanted. Due the salesman and manager not being honest with me upfront, I lost all trust with the dealership and promptly left.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No