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Texas Toyota of Grapevine

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Texas Toyota of Grapevine
701 E Hwy 114, Grapevine, TX 76051 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
1 out of 5 stars (39)
Recommend:
Yes (0) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Very Rude
Written by alex212 on 02/06/2015
I have had the worst ever experience in my life in buying a car from this dealership after I purchased my car from here I came after two weeks to pick up my metal plates then I was asking about the salesman who sold me to help me getting my tags. I heard an employee telling his colleague ‘’this [non-permissible content removed] is here to pick up plates not buying a car Do not give him attention’’. Sorry for the F words, But I think he was right since I choose this dealership to buy from.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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van_tuyl on 04/10/2015
Dealer Response
Hello Alex. Thanks for taking the time to share your experience with us. We apologize that you were not treated like the valued customer that you are. This is not standard behavior of our employees and again we are sorry. If you would like to discuss this matter further, please reach out to Jennifer Hiner, Customer Relations Manager, at 817-310-8386.
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