Texas Toyota of Grapevine

I saw a 2023 Camry on the dealership website that I was interested in and made an appt to test drive. The car was in pristine condition inside and out and at a GREAT advertised price and after the test drive I decided I wanted to purchase. The manager handling my negotiation came to the desk and showed me a breakdown of the purchase price and it had increased by $6K! He explained the increase was due to "shop costs" the costs needed to bring the vehicle up to the dealership's sales standards. I remarked that those costs should be added to the purchase price prior to a vehicle being advertised for sale. The manager explained that was not the way the dealership did their pricing. The manager would not sell the car at the advertised price and I declined to purchase. Couple days later I received an email from the GM asking me to share my dealership experience. I relayed my bait and switch experience and my disappointment. The GM forwarded my email to the manager that did my purchase numbers at my attempt to purchase. The manager sent me a respond that did not address my concerns. I again emailed the GM and said after my shady dealership experience and now the "blow off" to my email, I feel I need to file a BBB complaint. The GM had the Customer Relation Manager call me. She was very sympathic to my experiences and said I was not treated correctly, she asked if she could use my experiences as a teachable moment for sales training. She went on to ask if there was anything she could do to fix my experience. I told her that she could arrange for the dealership to sell me a comparable 2023 Camry at the advertised price of the one I test drove (it had supposedly sold) she took down my specs and said she would contact me when a comparable car was in inventory BUT it could be awhile to have one that didn't have the add on "shop costs". (The dealership had no less than 4 Camrys priced at the same price that were comparable to my wants advertised at the same purchase price as the one I test drove on their website at this time). After this phone call I decided I needed to do some research into this dealership. I found that out of 100 Texas Toyota dealerships they were listed at 75 and 20 dealerships below them had no reviews. They had many similar negative reviews for the bait and switch pricing I had experienced plus many negative service reviews. Seeing all the bad business practices I decided to publicly share my experiences. I filed complaints with the BBB, Texas DMV and AG's office and gave a negative review on Dealerrater. After my filings, the Customer Relation Manager called me to say the dealership had a comparable Camry in stocks to sell me at the previously advertised purchase price. I let her know I had filed complaints but if the proposed Camry worked out I would update my complaints to say the dealership did honor their advertised sales price in the end. I hired a Pre Buy Inspector to inspect the car prior to purchase. The inspector reported, the car had to be jumped off prior to being able to test drive it. It had visibly been wrecked front and rear and repaired badly. Overspray visible on fenders and other areas. The engine was dirty and had ziptied parts. The tires were beyond worn and were questionable for roadworthiness. The interior smelled heavily of cigarette smoke and had burns and stains throughout. I declined to purchase the Camry the dealership considered comparable. I am in shock at this dealership's sales practices from begin to end. I have since filed complaints or reviews sharing my experiences on every consumer platform I have found available.