Texas Toyota of Grapevine
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SAVE YOURSELF AN ULCER! DO NOT USE THIS DEALER!
Written by 05/20/2013
onbought a used vehicle from this dealer and caught them in more than 6 lies.
They eventually made most of them right because we had documented everything.
They refused to let us leave the dealership without making over $500 in repairs to the vehicle yet the repairs were never made.
We had to pay another dealership in our area and Toyota of Grapevine would not refund our $$.
I tried the firm but polite approach
and not once would they return my calls.
My spouse tried the aggressive and we'll call a lawyer approach and they returned his calls only, even though my name was on the title.
We later found out our brother had the exact same experience with this dealer.
SAVE YOURSELF AN ULCER! DO NOT USE THIS DEALER!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No