Texas Toyota of Grapevine
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Dealership Sales Review
sales Rating
Worst Car Dealer Avoid at all Costs
Written by 12/16/2013
onI bought a new car from Texas Toyota of Grapevine and it was the worst experience I've ever had. They offered a price and them reneged
when i agreed and told me I would need to pay about $1,500 more. Salesman told me an important feature was included but it was not. They took forever even though I paid cash with no trade in or financing. Then they sold me an extended warranty and lied about what it covered. It was completely different than what they represented (deductible, coverage). Finally they miscalculated my sales tax and sent the wrong purchase price when I got my tags. I had to pay sales tax on an extra $1,000 because they listed the wrong price. Go anywhere else to buy your car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No