Hiley Buick GMC of Fort Worth
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Dealership Service Review
service Rating
All promises, no delivery
Written by 09/21/2011
onBought a new car one month ago and already in for service.
Had to check with part dept myself, since they did not inform service that my parts were in.
Rude customer service people.
Promised a loaner car, could not get one.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No