Hiley Buick GMC of Fort Worth
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Dealership Sales Review
sales Rating
New Car purchase
Written by 02/02/2013
onJohn is a super busy guy. After our first contact with him slowed, we contacted two other dealerships, but neither wanted to work for us(fast, good price, find right car). Had follow up contact with Cantu by email, again we let him know we were REALLY serious buyers. He found us two cars, told us one was a NO GO, the other perfect. We went to the dealer within @24 hours, signed paperwork--- he made it easy to understand & very comfortable. Gave us EXACTLY what we wanted & agreed on. Car was ready 48 hours later(had to come from out of state). Only negatives, finance guy almost made my hubby & I back out of the deal while he told us how TERRIBLE & SUPER EXPENSIVE electronic & car issues could be in the future (trying to sell warranties). We agreed that he gave us the impression that GMC's were not a good long term investment. Loud & pounding were his techniques. Nice guy I believe, just trying too hard to make money. Just giving wrong impression. Most employees there (you see @12) stare at you, look at you, but do not smile, wave or greet you. BUT John DOES!Will tell others to seek him out. Fair, honest, nice guy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes