Clay Cooley Nissan

Edmunds Price Promise ID:2419ASAL0514 Day one: I confirmed by phone and email the car was there for the price advertised in edmunds. Arrived, car found one hour later, vin # matched but told was going to be ready in a couple of days (needed to add the third row ....), interiors were different color and not having the correct tires.... I was told to return in a couple of days. Took me on a drive on a different model... car ran out of gas, and had to wait half an hour for somebody from the dealership to pick us up. Day two: Emailed seller asking exactly when my car was going to be ready...no answer. Called another seller and told me to get there to have it solved...lies... Seller told me I would have to pay more since the options the car had..... In summary that they will not honor the Edmunds certificate..... Dealership offered a similar car with different interior and exterior color with less features and for a higher price. I brought internet coupon from same dealership indicating I was going to receive full Black Book trade in value.... lies...result: dealership offered around 2,000 under... then raised it to almost full trade in value after some discussion.... Summary: after around 7 hours of bad negotiation, bad news, negotiating with around 8 different people, ended up accepting the deal and leaving, exhausted, hoping I don't have to buy a car again in the near future, especially not from this dealership, and not even for maintenance. Day 3: Seller called me regarding the bad review I gave to the dealership in the Nissan online survey, asking me to please avoid writing any more reviews if I receive any other online survey. I answered I wrote the truth in the survey and that I will answer other surveys as well since the dealership didn't honor the Edmund certificate and had me waste my time. Day 4: Seller contacted me with "Customer Service Manager" offering to exchange the car I bought, for the one I originally wanted but then I was told I would need to pay extra money (around 2,000 more). I said I am not interested. This have been the worst of my experiences while buying a car. No other dealership treated me this way in my more than 5 experiences buying a car. Four months ago, mi mother in law bought a vehicle from another dealership and they honored the Edmunds certificate. I don't know whats wrong with Clay Cooley. Sorry but I have written nothing but the truth. I have email evidence. This has been worst than my failed Time Sharing buying experiences.