Lithia Chrysler Dodge Jeep Ram of Corpus Christi
Back to Service Reviews
Dealership Service Review
service Rating
HORRIBLE MANAGMENT AND SERVICE!
Written by 09/02/2015
onMy name is Shelby and I just recently bought a Dodge Dart from Lithia and after only having the car for a little over a year I started to encounter multiple problems with the vehicle such as having engine problems, car would shut off for no reason or take minutes to turn on, multiple warning lights would come on and be on for days along with the car having problems shifting gears! when I took the car to have it looked at they scheduled me an appointment to bring my car in they had had my car for over a month and have given me no update on the car and gave me the run around when I would ask what was going on with it then two months had gone by and they finally gave me a call to let me know that they were barley starting to work on it after they said they FIXED it the car still had problems and once again they gave me the run around on the car. I talked to multiple people at Lithia and spent lots of hours there for them to do absolutely nothing and my Dodge Dart is still sitting there at lithia with all this being said I would not recommend for anyone to buy a car from them they do not acknowledge the warranties on the cars and could care less when I approach them about the problems I have been having.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No