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Cransh Auto Sales


3100 W Division St, Arlington, TX 76012 (map)
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Dealership Sales Review

5 out of 5 starssales Rating
Great Customer Service!
Written by TheWheelers on 06/11/2013
My Husband & I were searching for a vehicle for our daughter. After looking at some pre-owned lots and searching the internet, I ran across the make/model of the vehicle we were looking for online at auto trader, for sell by Cransh Auto Sales. My husband called in the late evening (around 9pm) on a Monday and left a message. To our surprise, Ricky called us right back! Our conversation with him was unlike any we had experienced with other dealers: he answered all of our questions, was very informative about the vehicle and was not at all pushy to make the sale. We appreciated the honest, straight forward approach he had without the “games” we were getting at the other dealers. I will mention though there was no need to haggle over the price. The vehicle we were interested in was a Toyota RAV4. The amount we wanted to spend equaled around a 2007-2008 model everywhere else. Cransh was listing a 2011 model with the same options and less mileage than what we were finding elsewhere! And it was a 4WD! I can not stress this enough…We are NOT the type of people to purchase a vehicle online, sight unseen. However, Cransh is located over 250 miles from us. Because of the 25+ pictures listed, the straightforward, honest approach Ricky had, the reviews I read online of Cransh, and the free carfax report they offered right on the vehicles ad, we decided to move forward. We purchased the vehicle the next day (Tuesday), and it was delivered on Wednesday. They even waived the delivery fee! I will admit I was a nervous wreck until I actually saw the vehicle, but it was exactly what they advertised. The vehicle was very clean, in almost new condition, even the floor mats were covered in plastic. The tires & belts were in excellent condition as was the overall condition of the vehicle including the body, no dings, dents or major scratches. In fact I only found one scratch below the rear bumper. The only flaw I could find was the antenna was missing, but because of the new style antennas, I don’t think they realized it (the base part was there that looks like the Sirius antenna). I had it a week before noticing, and it was an easy 10.00 replacement part for the mast at the local auto parts store. I would highly recommend Cransh Auto Sales for buying a preowned vehicle. This was without a doubt the easiest vehicle purchase I have ever made! Their no-pressure approach, better than reasonable price, and honesty made this purchase go from a dreaded experience to a pleasure. Thank You Cransh and Ricky, you have made our daughter very happy (and us too). She now has a newer vehicle than we expected to be able to buy, with low miles, and that we feel will be dependable and safe and all for price that exceeded our expectations! The Wheelers
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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