Cransh Auto Sales
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Dishonest people. Typical used car salesmen.
Written by 04/12/2018
onMy wife and I are from the Canton area. We drove to Dallas that day to look at 3 Grand Caravans, the first was going to be at Cransh. We were set to arrive at 6:30 and called to make sure they were open. They closed at 6 (our fault for not checking. most dealerships are open until 8 or 9), but after talking to Ernest about the specific vehicle we had our sights on and that we had cash with us, he told us he couldnt wait but that we could come tomorrow morning.
We had babysitting for our kids so we got a hotel near Cransh and came back in the morning, met Ernest, test drove the vehicle, loved it and told him we wanted to buy it, AT WHICH POINT he told us about someone from Oklahaoma had put a deposit on it 2 days earlier and was driving down to pick it up, and offered to show us other cars. I was livid.
After declining and leaving the dealership, he texted us telling us that on Monday (this was Friday) he would look for cars for us within our criteria and price point and let us know what he found. We consented. The following Friday rolled around without a word from him so I texted him about it. He texted back saying that Mr. Cransh was at the auction now and hed let him know to look for one. 4 DAYS went by without a word; I texted him and let him know how I felt about how he did business, and that we would not be buying from them, and that we would be letting our friends know about our experience. So, there ya go. Now you know. I was told these people were different, but from everything we experienced, these guys are a lemon. They are the kind of people that give the phrase "used car salesmen" a bad name. Where do you go these days to avoid typical used car salesman???? Someone please tell me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No