Oak Ridge Nissan

I was called back by a salesman whom I talked to about the promise of a free quote I had requested by internet (and was promised in writing on two web sites.) "Kelley" was accommodating and pleasant when I explained I was going to have to deal over the internet because of disabling medical conditions and that I had been promised a quote. However, when he gave me to someone named "Josh" he refused to give any quotes or do anything over the phone or internet (despite that they advertise they have an internet sales program) and was extremely rude and sarcastic, saying that I could not write him a check over the phone, so why should he give me a quote without my coming in. He was actually yelling at me and started accusing me of wanting a quote to take it to another dealer and then bring it back to get their price down, when I had no intention. I just cannot walk around a lot or drive a lot due to medical conditions, but cannot continue to be without any car. I have never been treated so badly when dealing with a car dealer! I hope that if you go there you do not encounter "Josh." I will be buying a new car with cash within one week, but I will never deal with this dealer again, and I hope you do not either! I am thinking about filing a charge of disability discrimination against this dealer, because I made that clear up front.