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Wolfchase Hyundai


7727 US Hwy 64, Memphis, TN 38133 (map)
Today 8:30 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
[violative content deleted] Dealership
Written by ostronic53 on 01/28/2010
I was seeking out a Genesis Coupe with a Manual Transmission and a V-6 engine. I contacted the two local dealerships, [violative content deleted] both via email and phone to confirm they had this particular setup in this model. Both locations assured me they had the model I was looking for with the V-6/MT on the lot vie email (I have copies of the emails if would like to see them). Before I left my house I went online to check the dealership inventory. I saw no versions of the car i was looking for in their online inventory. So I called both Dealerships to confirm they had the model I was seeking after not seeing it online and I was assured that they did. I first arrived at [the other dealership]. [This visit was unsuccessful.] I called Homer Skelton Wolfchase Hyundai to confirm for the second time verbally that they where sure they had the Genesis Coup with V-6/MT I was seeking. I was placed on hold and then assured they had this car sitting on the lot. Arriving at this dealership I was greeted by one salesman saying "this man wants to buy a car", I asked for the model I was looking for and was directed to another sales agent. This agent and I walked around their much larger lot and explained that the other dealership had lied to me, and he assured me that his dealership would not. Their were 6 Coup's on the lot, none being a V-6/MT. After not finding the model I was looking for this agent said "how soon are you looking to buy?". At this I responded that I was high displeased with the fact I was misled again. He then asked if I would wait while he talked to someone else about the situation. After a ten minute wait, another gentleman came over and said there was one in Jackson, Mississippi they could order for me. At this point I stated that I was not interested after being misled. He got offended by this and simply walked off saying "FINE!". The other salesman at least had the decency to apologize for not having said model. It seems clear to me I was simply told a lie to get me on the lot.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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ostronic53 on 12/06/2010
I posted what happened to me at the dealership and the dealership edited my posting. The dealership lied to me on 3 occasions to get me on the lot, but this was edited out of my review. I advise you to be not to do business with this dishonest dealership.
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