Parkside Kia

published review 11/22/16 In June of this year - 2016 - I received an email from the Internet Sales Dept. at Parkside Kia in regard to their Exchange Program wanting to know and I quote, "If I could get you out of your current vehicle and into a brand new one with little or no money down, a similar payment, and possibly a better interest rate would you be interested?" I responded and told them, "Yes, I would, as long as the payment stays the same, no money down and it's an SUV." I made an appointment with them for June 24th at 2;15 p.m. Upon arrival and going over the details of how much the payment would be with the Exchange Pgm, I declined the offer because the payment would not stay the same as what I was paying for the Soul. The salesman went to check to see what used vehicles that might work for me and came back with a 2014 Kia Sorento that had just been traded in. The car had not been cleaned but I was assured that it had been inspected and everything was fine so I was agreeable to the trade - even though there were more miles on the Sorento than on the Soul I would be trading. I really wanted to get back into a SUV because my night vision isn't great and setting up higher helps me see, plus the Soul didn't go well in the snow and I need something I can rely on since I live alone. When I asked how much the Sorento would cost, I was told the finance officer would go over all of that with me when I went back to see him. That's when I should have got up and left. I was excited and caught up in the moment of getting back in a SUV but shortly after I got home and I calmed down, I started having doubts about the deal and the vehicle. I became concerned that I didn't get a print out of sorts in re: the vehicle inspection that was performed. One that shows ~amount of tread life remains on tires, last tire rotation, remaining life of brakes, front end alignment, condition of motor, transmission, and so on. I needed this info to begin tracking my maintenance. Also the back wiper was toast. So you can understand my unease. I was assured that I would be supplied the paperwork but when it came down to it, all I got was another copy of the Carfax. The car was detailed on July 8 and on the way over the truck choked out and died at the intersection of Cedar Bluff and Peters Road. I was and am so utterly disgusted at the way these people have made me feel that I didn't go back. I feel as if I have been beaten into submission and that is not a good feeling at all. I have taken my vehicle to Rusty Wallace Kia on Callahan for my oil change and tire rotation and while I was there asked them to check my brakes for me as my son was concerned. It wasn't a surprise to find out that I will have to get new front brakes when I get my next oil change. And now, the engine light has come on and I have an appointment with Rusty Wallace for Thursday to find out what that was. I will not and would advise any single woman that isn't proficient in haggling with car salesman not to go to Parkside Kia. I am 57 years young and while I don't expect special treatment, I do expect to be treated with respect, honesty, and not feel pressured/rushed into making a purchase.