Columbia Chrysler Dodge Jeep Ram Fiat

I had been in contact with a sales person from CDJR and they were advised that they would be available when we arrived down there from a 2 hour drive. We arrived and they were not available and handed us off to another sales person who knew nothing about the deal. The price on their website was not honored and we had to talk them down just to get to a price close to what they had initially said the vehicle would cost. We have them a 10 day payoff quote from our vehicle we were trading in. The lender from our trade did not get the check for 16 days and therefore after the payoff check from CDJR posted we still owed money on the trade in. We made a 2 hour drive for a vehicle that we didn’t get at the price we were initially told and owed on our trade in after. When I called them in reference to this I was initially placed on hold for 20 minutes with no one answering my call and when I hung up and called back it took two people asking who I was 3 times before I was able to talk to someone about the issue. The Jeep we purchased has already had to be taken to the shop because the rear lift gate button does not work and we were told at CDJR that the power was just turned off and all we had to do was turn the power on for it to work. That was also not true as it was a bad switch that we are now waiting on a part for. Next time I will spend a little more money and not waste my time with them.