Jones Chevrolet
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Dealership Service Review
service Rating
No Tire Rotation
Written byon 11/22/2022
I made an appointment online for an oil change and tire rotation for my 2019 Silverado and everything went well except I was told I couldnt get my tires rotated because I have aftermarket wheels. Although the service was good and Mr. Valencia was a great service writer and provided a car wash gift card as substitute, I was told it was store policy that Jones Chevy doesnt rotate aftermarket wheels because of past experiences. Ultimately, I wont be able to keep coming to Jones Chevy if they are not able to rotate aftermarket wheels because I do not want to go to two places for an oil change and tire rotation. I like having my truck serviced by a Chevy dealer though.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes