Raceway Ford of Hartsville
Back to Service Reviews
Dealership Service Review
service Rating
oil change
Written by 04/26/2016
onI went in for an oil change on a 2014 Ford Focus and found the following:
Pros-
Friendly and knowledgeable staff, comfortable waiting area (with coffee), reasonable price, and paper floor mats used on a very rainy morning.
What could potentially be a bit better-
Approximately 40 minutes from check in to leaving.
I selected no on the survey to a time frame promised because there was none made or asked for, not because they did not meet it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes