Mike Reichenbach Chevrolet
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Dealership Sales Review
sales Rating
Bait and switch
Written by 10/07/2018
onAbsolutely would not EVER recommend MR. Chevrolet. Our sales guy Brett lied to us. The vehicle we tested had nice weathertech mats in it. When we picked up the Traverse suddenly the WeatherTech mats weren't included with it. Then we had missing valve stem covers. Had to beg for those. We specifically told Brett we wanted all wheel drive, the vehicle isn't all wheel drive. Finally we didn't want a vehicle that shut off at every red light. Brett assured us that we could bypass that feature. You cannot. the final deal-breaker was we brought our vehicle in for its very first service appointment. We had an 8 a.m. while you wait appointment that we drove up from Savannah to attend. Two hours later our vehicle hasn't been touched and we were told it was the first appointment of the day. I have never had the displeasure of working with a less professional organization in my life! the happiest day of my life was peeling their sticker off the back of my car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No