Toyota of Greenville
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Dealership Service Review
service Rating
Flat Tire on Road / Service at Shop
Written byon 11/29/2015
Wife had flat tire on road- contacted Toyota of Greenville- was forwarded to Service Dept- was told that Toyota does not do service calls and we should had taken the Road Assistance offered, wife asked if Toyota of Greenville could check to see if we had Roadside Assistance and if so, provide a contact number, wife was told Toyota of Greenville could not do that. My wife changed the tire herself. This is very disappointing that your team could not check if Roadside Assistance was purchased (it was), and provide a number, yet left her alone on the highway with no assistance from Toyota.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No