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Land Rover West Ashley

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Land Rover West Ashley
1511 Savannah Hwy, Charleston, SC 29407 (map)
Today 9:00 AM - 7:00 PM
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Service Rating
1 out of 5 stars (6)
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Service? What Service?
Written by Ness on 08/02/2023
The service department lied to me about the time to diagnose my vehicle problem just to get it in the door, only to be delayed AT LEAST 2 days longer than the 2-3 day timeline provided. 5 days for them to have the car just to get a diagnostic, never mind fix the problem. I pulled the car and brough it to an independent repair shop.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Nessco on 08/04/2023
You had ample opportunity but your manager. “Had calls to make”. Pretending on this forum is not service.
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Land Rover West Ashley on 08/04/2023
Dealer Response
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. The Team at Land Rover West Ashley
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