Scott Kia Of Springfield
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Dealership Sales Review
sales Rating
Changing a deal after signature.
Written by 06/20/2023
onWent to purchase a car at the dealership. I was trading in two vehicles.Sales associate asked me to sign a piece of paper indicating price per month and term of the lease. after agreeing to the price and the term I signed her paper. the sales manager also signed the paper. Removed all items in both vehicles. Also had to have a friend of mine pick me up and go back home and get the other vehicle. Transferred insurance. After all of this the finance guy showed up at the desk. I signed all of the paperwork. then he brings out the contract for me to sign. The term was one year less on the contract this devalued my trades. They did not want to make any adjustments. At this point I had to swap insurances, Drive one car home and get a friend to take me back to the dealership and pick up my other vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No