Performance Toyota
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Only place willing to help me!
Written by 06/17/2018
onWell if my title doesn't say it then I'll reiterate, Performance Toyota was the only dealership willing to stick their neck out and help me with my trade.
After it took a few minutes to get a sales rep due to the time of day I got there, I finally got down to business with what my goal was. Mike was the guy who got the process started. And although I felt he may have been a bit too pushy with what he felt I should go with, ultimately I ended up finding what I was looking for. This is when Fred stepped in and after I explained my situation with my trade-in he offered to buy out my loan and get me a fresh start! How many places will really do that for a customer? Both of these guys were super cool and the atmosphere of this place is very friendly. They offer you water and such.
Now onto what I left with, which was a 2015 Rav4; almost didn't happen. By saying that, when I took it for a test drive, everything was fully operational except for the brakes. This is when Fred stepped up again and offered at no charge to me to replace all brakes and rotors on all 4 tires! Again, how many places would really care enough to take care of the customer like that? I don't many!
So kudos to these guys and this dealership for going the extra mile and making sure I had a quality vehicle upon leaving the lot. I've already recommended a few their way!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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worldsubaru on 06/18/2018
Dealer Response
We appreciate you taking the time to leave us this positive review, atp2004! We are glad that you found your experience to be a great one at Performance Toyota and we hope you choose us again!
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