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Ciocca Ford of Quakertown


321 S West End Blvd, Quakertown, PA 18951 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Sneaky Sales team
Written by vishv on 10/16/2013
I wanted to buy a Mazda 5 from these guys. I found the car, we negotiated the deal for 10,500 out the door including documentation and temporary tag, excluding tax. They ran my credit and approved me for Financing. Here is where the story starts. I ask the sales guy what's the interest rate. He says your payment is $270 (seemed high to me). I said I don't care about the payment, whats the interest rate. He says I have to go in and find out, so he goes in and gets back to me with the rate. The interest rate given and the loan amount doesn't tally up to the payment he mentioned earlier. So when we are ready to sign the papers. I ask the finance guy, whats the loan amount. He dodges my question. I say, I am not signing anything until I see a break down of my loan amount. That's when he reveals that my loan amount is 14700. I was shocked, how the heck did a $10,500 out the door car become $14700. I ask him to show me the entire document. What I find is, they added some $2000+ extended warranty with out my consent, some $800 bucks for something called Gap insurance, again with out my consent, and few other charges. At this time, I realized there is no freaking way I am doing business with these [non-permissible content removed]. I got up and said, we are done here and we left.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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