Ciocca Ford of Quakertown
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Dealership Sales Review
sales Rating
High Pressure Condesending and Rude.
Written by 01/06/2013
onI arrived at this dealership and my sales person was "Z".
Z did not know his products very well and misstated information on the vehicles horsepower and other features.
Throughout the whole buying process both Z and the Manager continually told me that I was taking the vehicle home.
The price of the vehicle at one point in time came back over a thousand dollars more than we had been previously talking about which when I told them about it they claimed it was a typo and lowered the amount.
They undervalued my trade by over a thousand dollars and when I called them on it they agreed to give me the appropriate amount and acted as though I should be extremely thankful.
Both Z and the manager were extremely pushy about filling out their ford credit application even when I indicated that I would like to use my own financial institution.
At one point I indicated that I wasnt sure that I was getting the best deal and Z angrily stated that the dealership wasnt even making any money on this deal! (Since when do dealerships give vehicles away?).
This was unreal.
This Great (sarcasm) experience ended when I said that I would like to take the numbers with me to look over and I would give them a decision the next business day.
At that point the manager got agitated and stated that he would not honor the deal if I didnt take it at this exact point in time.
This conversation ended with both the manager and I exchanging heated words and I left the dealership.
I highly recommend that you never step foot in this dealership as they are sleazy and dishonest.
Avoid Z and the manager at all costs.
Zero stars if possible.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No