Sloane Toyota of Philadelphia
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Service for flat tire
Written byon 12/19/2023
I had purchased a certified used Toyota Highlander. My daughter had driven the car and had gotten a flat tire. She called Toyota care . They sent someone to fix the flat tire. Because we didn’t have the wheel lock for the tire it had to be towed to the dealership. The next morning Matthew called and informed me that they had the car.i had to flat tires and they replaced the tires and did an alignment. Matthew called and also keep me informed by text messages. Joe Darcy was also helpful. He ordered the tire lock for my car. Everyone was helpful at this service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sloane Toyota of Philadelphia on 12/19/2023
Dealer Response
Delaine, we're delighted to know that Matthew and Joe were able to fix your flat tire promptly! At Sloane Toyota of Philadelphia, top-notch service is always our commitment to you - thanks for sharing your experience with us!
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