Sloane Toyota of Philadelphia
Back to Service Reviews
Dealership Service Review
service Rating
Very Surprised!
Written byon 03/15/2023
I’ve been using this dealership for years and the last service I had (last week) was different. Everything was done as usual as far as quality, time frame, service provider details..however the “checkout” was horrible! First off, I had to “find” my own vehicle (in the parking lot) when the work was done. After locating it, I had to remove all of the plastic etc that they used while servicing it? I attributed it to the way of things since Covid. But this was shocking as usually the valets would handle this. Still is a great dealership/service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Kyle Gagnon on 03/21/2023
Dealer Response
Thank you for your valuable feedback, Mark. We are always looking for ways to improve our service and reviews like these go a long way in helping us. If you have any further feedback, we are always available to take your call. Thank you for your continued support!
Report