W & L Subaru
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This is a well run family dealership
Written by 06/25/2018
onI bought my mother a Subaru Crosstreck from W&L Subaru. No hassle, no complaints, exactly zero drama. These guys have been at it a while and they know what they're doing. The owner / manager Andy Long was personally involved and engaged. They quickly found the vehicle we were looking for exactly as we wanted it and the whole deal took under 2 hours. I would highly recommend this dealership to anyone. Why?
1) They really do make you feel like part of the family
2) They are a volume dealership and even though they are a bit off the beaten path, they can match or beat a lot of dealers pricing.
3) The staff is friendly and caring and truly understands the value of repeat business. Buy a couple of cars from these guys and you will understand the concept of a business that feels like a family. One of the techs at the dealership sat with my mother in the car for two hours and illustrated all the features. She took notes, it was so cute.
4) Dealership is in Northumberland and they definitely have the small town attitude although they are a big time dealership. If you want the best of both worlds. This is your dealership.
5) Love the new building, refreshing, great coffee, ample space, huge selection.
I live in Wilkes-Barre and even though they're an hour away, I will go back to them time and time again. Definitely worth the trip.
I read the other reviews and at least here on Edmunds have noted some problems but they're just a few. I'm guessing 99 out of 100 times this dealership will far exceed your expectations. If they don't they want to know about it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes