John's Route 13 Auto Sales
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Dealership Sales Review
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Terrifying and traumatizing experience
Written by 03/26/2018
onJohn, the actual owner, offered me 2k for my trade in. When I went in for the deal, he was now offering me 1k and increased the price of the vehicle I was to purchase by 1k. In essence, I was paying him 1k to take my vehicle. When I asked about the additional 1k, he stated that was an undisclosed bank fee he was obligated to charge me for getting me a great rate (12.7%). When he brought out the contract, he failed to separate this secret fee from the purchase price of the vehicle to which I contested since all fees must be legally disclosed. Additionally, the car I was going to buy had a wreck that he didnt disclose nor was it disclosed online when I found the car. When I asked for a fresh bill of sale so we can get a loan from a bank, he became irritable, disrespectful, and assaulted me. My family and I left the premises and he kept the title for my vehicle. When the police showed up in an attempt to retrieve my title, he suddenly didnt have it anymore. I am now having panic attacks and anxiety from this interaction. I literally have had nightmares and was unable to go to work. This man does not behave like a normal human being and has traumatized me and my family. I do not recommend anyone do business here.
Additionally, once we left the premises, the owner himself threatened to call my job. I can only deduce that he wanted to get me I trouble, which is ridiculous at best.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No