Lancaster Toyota
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Written by 11/30/2014
onIn a world that is lacking customer service I can truthfully say it has always been a pleasure to buy a new Toyota at Lancaster Toyota.
I am reaching retirement at the end of this year after 47 years in printing with the same company. Therefore, I wanted to buy a new Toyota knowing that the Toyota cars are among the best in reviews by the Consumers Reports magazine
My salesmen, Jon French listen very carefully to my financial needs when we met on two different occasions. He never pressured me to make a quick decision with the different options that I was considering at that time. When I made the my final decision to buy the car on my second visit with Jon French I was grateful to John Green who is the Senior Sales Manager at Lancaster Toyota to get me into the car that I really wanted and with a car payment that would fit my budget. What else could you ask for when a consumer is making a very important decision in his or her life.
I also know from personal experience that their Service Department has always provided excellent service on the Toyota's I have own over the years. Their service department is immaculate which is a reflection how they car for your investment.
Thank you again Jon French and John Green for your team effort in making this purchase a very pleasant and positive experience for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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dannlm on 12/02/2014
Dealer Response
This is a wonderful story, thank you for sharing. We are elated to hear that you such a pleasurable experience with us. The whole Lancaster team wishes you a big congratulations on your upcoming retirement. Buying a new vehicle is always an important decision, no matter how many times you have done it in the past. We are glad that Jon and John were able to get you everything you were looking for. We hope to see you again in the future, and that you let us take care of your vehicle through its long life. Please let us know if you need anything. We will be happy to take care of you. We hope you enjoy your new vehicle.
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