Solomon Chrysler Dodge Jeep Ram of Carmichaels
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lied about service wont fix a car that was purchased 2 weeks ago
Written by 03/04/2014
onPurchased a used wrx for over 17 grand with the extended warranty and dealer warranty. We were told we could take it to any Chrysler dealer for service. We live 2 and half hours away and they knew that. Two weeks latter the clutch went out . They refused to do anything about it other then tell us to bring it to them. How are we suppose to drive a broken vehicle 2 and a half hours with a broken clutch to them. They never told us if we had a problem under the initial warranty we would have to come to them. This was not honest and deceptive in order to make a sale.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No