Diehl Toyota
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Dealership Sales Review
sales Rating
Not impressed
Written byon 03/15/2016
Very disappointed in this place, I went to look at a truck at the Robinson location and had a trade in as well. Only offered me 2000 for my trade and only dropped the price of vehicle I was interested in to 27,488 and said they couldn't drop much lower or they will lose money but yet I see the price go down on their website every week at least once and I just seen the price dropped to 27,508 so there's a lot of bull going on here and ripping off so be careful. and my trade came in at 6800 on NADA book ROUGH trade in , and they told me it would be only 1 hard it on my credit which was also a lie most likely so they could make a sale , once again I'm not happy with this dealership at all , this place will not earn my business at all ever.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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diehltoyota on 04/01/2016
Dealer Response
I am terribly sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance.
Sincerely, Tina Grossman, Customer Relations Director, tgrossman@diehlauto.com
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