Ken Pollock Ford Lincoln

That was the response I got from the manager here at Zeisloft Bros when I asked them to fix the cruise control on the car I had JUST purchased. I left the dealership on Monday night thinking I got a great deal on a used 2004 Chevy Malibu. The listing said the car had cruise control, keyless entry and a stack of other features. 2 minutes after leaving the lot I got on the highway and noticed that the cruise control was not working at all and the keyfobs were missing from the keys. I immediately called them about the issue and was told that the manager had "gone home for the day" (dealership didn't close for another half an hour and he was just there 3 minutes ago!!!) and I was told to come by in the morning. Boy was I in for a shock. Instead of being politely greeted and having the car scheduled to be repaired I was told that I should have bought the additional warranty and they were prepared to do absolutely nothing to fix the issues . I asked the salesguy to bring me to a manager I could speak to and he said there was no manager in. As he was telling me this I noticed a guy in the standard blue manager shirt watching us from the window. I walked past the salesman and asked "blue shirt" if he was the manager. He told me no, and pointed to the sales guy "that's the manager." I pointed out that he was the guy who filed my paperwork the night before and he had addressed himself as the manager previously. He then changed his story and said he was just the manager and not the owner, there was nothing he could do for me and tough luck, because "you paid $5,200.00 for a car and your lucky it even runs." From the sales guys to the management this place is shady at best and [non-permissible content removed] at worst. They lied to me about the features of this car so I would buy it and when I called them on it they refused to honor their side of the bargain. BUYER BEWARE.