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Allentown Kia


2350 Lehigh St, Allentown, PA 18103 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

4.8 out of 5 starssales Rating
Overall a Good Experience
Written by mike510 on 08/12/2010
The dealership got back to me really quick after I filled out the Finance part on their website. When the owner/manager called me he told me how much money I was approved for, how much I would get off the price of Kia Forte that I wanted, that I could come in anytime to look at and pick up the car. A second sales associate contacted me and he was pushy over the phone. He told me I had to come into the dealership now when I explained I couldn't come in until a week or two later. When I got to the dealership I dealt with a different sales associate and he was a lot more laid back. He wasn't pushy at all. He answered all of my questions. He even told me stuff about the car and the dealership services that I didn't know about. The pushy sales associate was on vacation I found out later from the second sales associate I dealt with. When I got to the dealership the sales associate that I would deal with came and introduced himself. I told him the name of the sales associate that I had spoke with over the phone and he told me that he'll be right back. He proceeded into the building and the owner came out. He was the second person I spoke with when I got their and he greeted me with a smile and was very friendly. He put aside the Forte that I had requested on their website which was nice. I took it for a test drive around the block. I liked the car and ended up buying it. The only two things that I did not like about the dealership were the first sales associate that I spoke with over the phone and that the actual sales associate told during the test drive that they would fill up the gas tank for me which they didn't. The tank was one line above empty and when I drove off the lot the gas level was a little bit higher but it was still below a half of a tank. Overall my experience was pretty good.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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