Ron Tonkin Chrysler Jeep Dodge Ram FIAT
Back to Sales Reviews
Dealership Sales Review
sales Rating
Great until it wasn’t.
Written by 02/01/2024
onThey were friendly and helpful up until my test drive, it was pouring rain and dark and the rear sunroof glass had marks on it. Specifically asked if they were cracks. And straight up lied to me saying no it’s just dirt and water. Unfortunately I tried to believe that they were honest people. Purchased my vehicle and next morning leaving hotel I looked again and nope the entire glass was cracked very badly. I confronted them and they have no care to help fix their dishonesty, the sales manager also refuses to answer me back regarding it. I decided to look at the original sales post online and sure enough whoever took photos deliberately hid the rear mirror to hide the cracked sunroof.
Just irritating that people are so dishonest and couldn’t be straight up that it was cracked. I was buying a vehicle regardless I just wanted to know if it was cracked and they lied. Now I know to not trust the sales people and triple check things so I guess that’s on me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Showing 1 comment
Sort by:
Ron Tonkin Chrysler Jeep Dodge RAM Fiat on 02/02/2024
Dealer Response
I'm sincerely sorry to read about your experience. Honesty and transparency are values we hold in high regard, so it's concerning to learn that you feel misled during the purchasing process. I would like the opportunity to address this issue directly with you and work toward a resolution - please reach out at your earliest convenience.
Thank you,
Adam Johnson - General Sales Manager - (503) 258-5800
Report