Northwest Jeep Chrysler Dodge Ram
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Dealership Sales Review
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NW Sells Lemons
Written by 09/11/2015
onThree weeks after buying a 2009 Jeep Patriot I found they sold me the car WITHOUT A WORKING HORN and it was GOING TO NEED A NEW TRANSMISSION! They offered to split the cost of the repair which I told them was unsatisfactory. Their service department had my car for FIVE WEEKS before it was finished. My car was returned to me with MY ALARM AND LOCKING SYSTEM DISABLED! The used car manager, the GM, the owner, NONE OF THEM APOLOGIZED. They made me feel unwanted as a customer and it seemed like this was a situation that happens all the time with them. It is amazing that a business can survive when they care so little about their customers. DO NOT BUY FROM HERE.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes