Ferguson Buick GMC
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Dealership Sales Review
sales Rating
Wish Washy
Written by 01/20/2010
onThe salesman at this dealership was very wish washy. They would quote us a price on something and we would agree to it- then they would come back 2 minutes later and say,,, Whoops, I quoted you the wrong price and want to raise his offer. He spent a lot of his time talking about his marriage and personal problems which should have been left at home and not brought into the car deal. When we purchased the vehicle it did not have a few features that we wanted so we got them to agree to install them in the vehicle. We bought the vehicle on a Monday and was told we would have a call the next day to give us the time frame but that it should only be about 3 days before we could have everything installed and take the vehicle home. I had to call the dealer Wednesday after noon to get the status- when his response was " Well are you in need of a vehicle".... hello,, I just signed the paper work and bought a new one on Monday- of course I am in need of a vehicle.. Then he told me he just got to work and would have to check to see if they got the equipment ordered and would call me back.. Thats where we are at right now.. just waiting for another phone call.. Id have to say that this has not been a postive experience so far.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No