Cain Toyota
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Dealership Sales Review
sales Rating
first time new car buyer
Written by 08/25/2007
onmy overall new car buying experience has opened my eyes! there truly is the "good and the bad" dealerships and salespeople out there! i did tons of research online here at edmunds (which is a great resource!) as well as other sites along with car makers sites. i initially went to cains to test drive and check out a matrix until the salesman asked me what other cars i was looking at. i told him my list of about 5 cars that i had been considering and have test drove. one was a pontiac vibe which he then told me that the matrix is the same as the vibe which i had already ruled out. he then asked me if i had heard of the scion line? which i had not really checked out. i was at that time pretty set on an chevy hhr. he took me out to see the 08 scion xb and handed me the keys and i took it out for a test drive. a week later i returned to make my final decision between the scion, nissan versa and the chevy hhr. i was a bit surprised upon my arrival at cain toyota when my salesman handed me the keys to an xb with a full tank of gas and told me to just bring it back before they closed that day! that was so convenient because the chevy dealer was 45 min away from cain toyota. that day i was able to make side by side comparisons with the other 2 vehicles. the salesman at cain was so helpful and very easy going. i never felt any kind of pressure whatsoever! he was very polite and answered every one of my questions to his best ability. when i returned that evening with the scion he was not surprised to here i chose that car! then we sat down and went through every option and what i was wanting in a car as far as accessories. approx 3 weeks later my car arrived at the dealership and i picked it up 2 days later. (i did not finance so they did not modify my car until i had paid for it. fair deal!) i have only had the car for a week now but the service so far has been excellent! the parts dept. messed up on ordering my spoiler and rear bumper guard but i took the car home with me since i would return the next week to have a moonroof put in. i will be picking the car up on monday and i cannot wait! my salesman was more upset about the mixup with the parts than i was! he said it made him look bad but i was just glad to finally get a brand new car! i am very satisfied to date with the dealership and the salesman!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes