Jeff Wyler Nissan Fairfield
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sales Rating
Go Someplace Else
Written by 03/19/2024
onI believe they used the old "bait and switch" method with a car they had advertised and that I had confirmed they had that morning with an appointment to get me to the dealership. They provided a substitute and agreed to add remote start on it. Low-balled me on my trade in, saying it would be needing front brakes (my Subaru dealer said they weren't necessary yet) and telling me it would cost $2000 to replace them--what?? Now I see my showroom-ready low mileage trade in advertised on their site for $10,000+ more than they gave me for it, and they had originally even offered me less. I had to sit and wait for HOURS (as were other buyers) to close out a cash car deal (no financing) with the financial manager, a deal that didn't close that day because it was coming up in minutes of closing time. They brought me the paperwork the next day (Sunday) to finish it and I still haven't received the signed copies promised in the mail. Sales lady was fine, it was the rest of the dealership that fell very short. I do not recommend Jeff Wyler Nissan. If I had it to do over I certainly would not purchase the car there.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Cedric Glover on 03/21/2024
Dealer Response
Yvonne, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for taking the time to speak with me this morning.--Cedric Glover--GSM--513-682-2500.
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