Crown FIAT

This was without question THE BEST new car buying experience I have had in nearly 40 years. And that encompasses Infinity, Saab, Lincoln, Cadillac, Jeep, Chrysler and more. First, I never knew much about Alfa Romeo or even heard of the Stelvio. I had been at Crown Euro looking at the 350's & 450's and when driving away, saw a stock of more Mercedes on Crown Alfa's lot around the corner. While looking at these, I came across the Stelvio and took a little interest. A sales rep came out and started giving his pitch....Best new SUV award, spanked the Porsche & Mercedes, blah blah blah. Yeah, right....let's take it for a test drive. Upon entry, you notice the craftsmanship and upgraded quality throughout (much more so than the BMW X5 I was considering). Driving....has nice get up and go, handles like a dream with three different modes (better performance than the 450 I had driven earlier). Loved the full pan roof, sound system, roomy feel.....really starting to like this vehicle. But the price seems too good to be true.... Back at the dealership, sales manager James starts crunching numbers with me and the lease rates are REALLY attractive...better than any import I've looked at (and I have been shopping for several months). Decide to go home and do some research. No pressure whatsoever from him or the sales rep. Everything they said was spot on. This vehicle is the real deal.....lets do it. I meet with a new salesman Dan and then James, we write up an order for a new '19 Stelvio Ti Lusso - dark blue, chocolate brown interior, dark wood trim, loaded - site unseen. I'm nervous, but it's a lease, so if I hate the color combo, I don't have to do it forever. Lease rate was close - James gives his word it will be where I want it when the deal is done. Two months go by and it comes in.....OMG. This car is freakin' beautiful! James and Dan get it ready to go and James even stalled delivery by a few days (fine by me) to allow for a few more incentives that Alfa was releasing which put the lease EXACTLY where he promised. Dan spent over an hour going thru all the features and showing me how to use everything (can be a little complicated, but this thing even has a built-in video tutorial when help is needed). I have NEVER encountered a sales staff like these two guys - they are amazing! And after a month with the Stelvio? Well, it will NOT be my last Alfa....it handles like a dream in the crummy Ohio winters and on the few nice days we've had, this thing really "gets it" in dynamic mode.....I simply LOVE the way it handles! And I bought a monthly pass at the local carwash (something I have never done) because this car looks soooo sweet when it's cleaned up....a real head turner! I've had dealings with Crown Chrysler in the past - it was okay, nothing exceptional, nothing bad....typical unmemorable car purchase But Crown Alfa? James should be the poster child for how to run a dealership. Him and Dan working together makes for the perfect team and I would wish them much success, but undoubtedly they already have that well in hand.