Mercedes-Benz of Easton
Back to Sales Reviews
Dealership Sales Review
sales Rating
Bait and Switch
Written by 03/13/2011
onI wouldnt buy a car from the Germain group if they were the last dealer on earth. Today I called twice and spoke with Matt Frasier, he checked the inventory for the car I was interested in and both times told me it was available, as well he told me he would have the car pulled and prepped for us to see. After driving close to two hours rather than being available he took another customer, so we waited. After 40 minutes another sales person offered to help us only to then inform us the car that we checked on TWICE today was sold yesterday, but they had another nice car (which was of no interest to us) they could show us. After wasting my day off driving to Columbus there was no way I would spend a moment more in this dealership. Well my next letter is to MB USA, next weekend we will be driving an A8 and a 750 as I have desire to own another Mercedes.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No