Germain Toyota of Columbus

I recently purchased a 2017 Toyota Tacoma from Germain Toyota and had the pleasure of working with Ed Sosniak. I had been in the market quite diligently for about a month and dealt with several different dealerships in the process. I live in California and so was not able to visit the dealership and relied on emails and phone calls to obtain my information and facilitate the purchase. Ed went above and beyond day after day to keep up with communication and information regarding the truck and the sale. There wasn't a question that he didn't have an answer for and if he didn't, he would find the answer and get back to me promptly. From the beginning he would call back when he said he would, even going as far as calling me on his way home from work after staying over an hour after he was supposed to be off work to close the loop on some on going communication. After dealing with multiple dealerships throughout my month long search that were less than prompt with responses, I cannot stress enough how relieving and pleasant that constant communication was. It was one of the primary reasons for going through with my purchase at Germain Toyota. The communication with Ed didn't stop after the sale either. Ed continued to inform me of when the truck was picked up by the transport company (even when the ACTUAL transport company didn't), and then continued to stay in contact for the days surrounding the delivery of the truck. Ed made sure that if I had any questions after receipt of the truck and spending some time with it, that he was there for answers. Truly what I feel is the epitome of an excellent salesman with excellent customer service. Going above and beyond. I live in California, but may strongly consider making my next Toyota purchase through Germain Toyota of Columbus. That is..... If Ed is still working there. Thank you Ed Sosniak.