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Kings Mazda


4544 Kings Water Dr, Cincinnati, OH 45249 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Buy somewhere else
Written by bassgrimm on 04/04/2014
Bought a 2007 Nissan Titan. Sales person told me vehicle went thru thorough inspection and there were no mechanical issues. Last words from salesman "I will send you keyless remotes, you have my word". Got home and vehicle was leaking oil. Later discovered that trans will not down shift. Never received remotes. Purchased a remote myself only to discover that vehicle is not equipped with keyless entry. Contacted sales manager with these issues. Told they would not take truck back, but would trade. 6 weeks later, still no resolution. Contacted sales manager to attempt trade on NEW vehicle, tells me to drive truck to other dealership owned by same company for trade in value. Tells me that I can't recover fees and taxes paid for the LEMON that they sold me and I will basically get trade in value for this vehicle. Would have lost about $4000. Sales manager is smug and condescending and had no intention of making this right. I was lied to and vehicle was completely misrepresented. Cost me thousands and much trouble. Went to Coughlin Chevrolet and was treated like royalty. Bought new Silverado from them. Save yourself a lot of time, trouble and money and go somewhere else.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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