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Thompson Buick GMC


2600 Wake Forest Rd, Raleigh, NC 27609 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (8) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
GMC Terrain Repair
Written by GMC Driver on 02/05/2024
I was worried the repair would be bank breaking. It was within reason though! The only downside is that while it was wonderful to have Lift rides scheduled for me to work and back to pick up my vehicle, I wasn't prepared to tip, as I thought it would be a company shuttle. I ended up over tipping due to not having any smaller bills on me. Yay for them. The ride to the office was great. The pick up from the office was scary. The drive immediately told me her father had murdered her mother and her sister had been murdered as well. I was absolutely uncomfortable. I thought...oh God, this woman knows where I work, what has Thompson Buick gotten me into? I tipped well, at least! LOL
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Thompson Buick GMC Cadillac on 02/07/2024
Dealer Response
Thank you for taking the time to provide this feedback. I appreciate you letting us know about your transportation experience and I will pass this along to the management team. Please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021
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