Hanna Imports
Back to Sales Reviews
Dealership Sales Review
sales Rating
Best used dealership in Raleigh
Written by 09/06/2016
onFirst impressions are everything. The website was great. Made a site visit and the Lot was full of great vehicles to choose from. The staff at the front counter was awesome. The sales team was great. I honestly felt bad for my salesman because he was literally running back and forward across the lot helping customers with keys and tags for test drives. This wasn't because they had a lack of staff, I would say they had approx. 8-9 salesman working the lot, it was due to the number of customers they had. The old saying goes if your looking for a good restaurant, then drive by and see how many customers are lined up.
I test drove 2 vehicles that day but didn't buy anything. My wife and I decided to shop around and we visited others such as CarMax, Leith, etc. We found Hanna Imports to be the best deal , and honestly felt like the product was on par with the larger dealerships. Our only critique would be that after they receive the cars in for sale and do there checks before putting it out on the lot, they should give the car a through cleaning on the inside . They originally lost our business because my wife has allergies and the vehicle we test drove had a little cat hair inside of it. She freaked out, even though she loved everything else about the car. Nevertheless two days later we purchased that same vehicle and the onsite car detail staff did an amazing job cleaning it, shampooing the interior, etc. getting rid of the allergy issue.
We will defiantly buy here again and recommend it to all of our family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes