Westgate Mitsubishi

I had a VW TDI Jetta and was on a time crunch to find a new car to replace it before I had to turn my car in. I found a VW Passat on cars.com and was very interested. After reading a few reviews, I was hesitant but decided to give Westgate a try to see if the reviews would be reflective of my experience. A lot of the reviews were mainly about customer service and how they didn't have a great experience at the dealership. Obviously that it a very important thing to excel at when you are selling anything or providing a service. Darryl at Westgate went above and beyond to make sure my experience went well. He was knowledgeable about the vehicle that I was interested in and was very patient with the questions I had and also was honest and upfront about how the process works and what I could expect. A lot of people are quick to tell you exactly what you want to hear, but Darryl made sure I was informed so to not promise me anything they couldn't deliver. The entire staff at Westgate were friendly and welcoming and made sure to take care of me. I can't express enough how great my experience was and encourage you to give them a try. Everyone's experience is a little different and sometimes people can get so nit-picky on certain things. Had I based an assumption of how the dealership was based on reviews, I would have missed out on a great car and great opportunity.