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Westgate Mitsubishi


4809 Capital Blvd, Raleigh, NC 27616 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
True Used Car Sales experience
Written by dcmajor on 02/28/2017
Car I had come to see was up on the rack being repaired. I went with son - his first car- he was VERY excited. They told me Monday would be soonest I could test drive. I told them I'd be there. Would I like to put down a $500 non-refundable deposit to hold it? No, not until I test drove it. After an agreement with handshake, I said I'd see them Monday afternoon. I mention the handshake because the manager specifically said "Now we've shaken hands - so we're good right?" They sold the car. Their response when noticed I was IRATE - "we gave you the opportunity to put down the $500 nonrefundable deposit." - Without driving the car, why would I put down a deposit of any kind that is non-refundable? No honor. This is how they treat a disabled retired vet! People gasped and said you really had a bad experience at a used car dealer - shock!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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