Skip to main content

Liberty Buick GMC


9028 E Independence Blvd, Matthews, NC 28105 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (0) No (1)
Back to Service Reviews

Dealership Service Review

2 out of 5 starsservice Rating
Dealership wrecked truck when ordered and is still scared to wreck it
Written by Dizman73 on 04/27/2023
The dealership wrecked truck the day of buying after waiting 8 months for delivery, went in to have service done 7 months after purchase, was asked if wanted a complimentary car wash? Responded yes if it can be done without wrecking it . Response from dealership “ OH I remember that truck” needless to say after we left the dealership the truck was not washed.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.